Dallas, TX

Sam
Garcia

Agile Delivery Leader and Product Manager who brings structure and clarity to ambiguous, fast-moving environments — coaching delivery talent, applying AI-driven tools to sharpen decision-making, and translating complex programs into outcomes stakeholders trust.

Get in Touch
Sam Garcia

At a Glance

9+
Years in Delivery & Product Leadership
25+
Consultants Coached & Mentored
2
SAFe Certifications

"Everyone you will ever meet knows something you don't."

— Bill Nye

Sam and her partner Kathryn at a 2026 FIFA World Cup Match
Sam and her partner Kathryn at a 2026 FIFA World Cup Match in Dallas, TX

Hey, I'm Sam! I'm a Senior Product Delivery Consultant who's spent the last several years leading big, complex projects across industries like auto finance, aviation, manufacturing, and healthcare. I'm the one who gets dropped into a tricky situation and helps turn it into something that works for the business, for the teams, and for the people using the end product.

I've worked on everything from loan portfolio acquisitions and AI/LLM implementations to massive infrastructure rollouts and DEI programs that actually move the needle. I have extensive experience working with cross functional teams through digital development, delivering digital product platforms from ideation to innovation (0-100). I'm equal parts strategic thinker and hands-on doer, and I take pride in creating space for others to bring their best, most authentic selves to the table.

I thrive in messy, fast-moving environments where people need direction and delivery needs momentum. If that sounds like your world too, let's connect.

Work Experience

Nine years directing delivery for regulated, high-stakes programs across healthcare, financial services, and travel.

Principal Delivery Consultant

Slalom Consulting · Dallas, TX
Aug 2021 – Present
  • Own delivery outcomes for a HIPAA-regulated healthcare digital product platform, sequencing a cross-functional backlog across Product, UX, Engineering, and Clinical stakeholders to meet QBR commitments.
  • Present feature performance and delivery health each quarter to Director-through-SVP audiences, translating impact and adoption data into roadmap decisions.
  • Increased Pain Survey completion 32.8% and unique participation 18.6% via an SMS messaging redesign; grew qualified leads 106% through a search feature expansion.
  • Applies AI tools and structured prompt engineering to accelerate PRDs, research synthesis, and recurring deliverables.
  • Coached and mentored 11 Product Owners on lifecycle management and backlog best practices, raising product management maturity portfolio-wide.
  • Led a Salesforce Experience Cloud (LWR) CMS integration, cutting publishing turnaround from days to minutes while maintaining WCAG compliance.
  • Directed concurrent delivery teams on a major North American airline's multi-million-dollar Salesforce program.
SAFe Jira & Confluence Salesforce Experience Cloud Adobe Analytics AI Prompt Engineering

Delivery Consultant; Engagement Lead

AustinCSI Consulting · Dallas, TX
Sep 2017 – Aug 2021
  • Directly managed two consultants — set goals, delivered feedback, and mentored a Scrum Master to promotion within 8 months.
  • Directed a cross-functional rapid response delivery team, owning backlog prioritization to accelerate client outcomes.
  • Defined product requirements and acceptance criteria for multi-million-dollar financial system migrations in a regulated environment.
  • Delivered a multi-billion-dollar loan portfolio conversion in 60 days, coordinating business, technology, and vendor stakeholders.
  • Managed end-to-end delivery of IT infrastructure upgrades across 42 facilities with minimal business disruption.
Agile Coaching Financial Services Program Management Vendor Management

Skills

Filter by category to explore the toolkit.

Agile & Delivery

Scrum & SAFe Product Ownership Backlog Management Release Planning Roadmapping Risk Management QBR Facilitation

Tools & Platforms

Jira & Confluence Salesforce Experience Cloud Adobe Analytics AI Prompt Engineering WCAG Compliance

Leadership & Soft Skills

Coaching & Mentoring Executive Communication Cross-functional Leadership Change Management Stakeholder Alignment

Education & Certifications

Sam at her college graduation
Bachelor's Degree in Psychology
Fort Lewis College, Durango, CO
Aug 2013 – Apr 2017

Focus in Organizational Psychology and Psychotherapy techniques such as Motivational Interviewing.

While at Fort Lewis College
Student Ambassador — Campus Tours
Work-Study Student Manager — Hispanic Resource Center
Teaching Assistant — Psychology
New Student Orientation Leader

Let's Connect

Open to conversations about delivery leadership, product management roles, and consulting engagements.

sam.rae.garcia1@gmail.com
(505) 620-3049
Dallas, TX
linkedin.com/in/srgarcia1